{"id":7502,"date":"2026-03-01T20:47:25","date_gmt":"2026-03-01T20:47:25","guid":{"rendered":"https:\/\/altaibookstore.com.au\/?page_id=7502"},"modified":"2026-03-18T02:32:07","modified_gmt":"2026-03-18T02:32:07","slug":"returns-shipping-policy-2","status":"publish","type":"page","link":"https:\/\/altaibookstore.com.au\/tr\/returns-shipping-policy-2\/","title":{"rendered":"Returns & Shipping Policy"},"content":{"rendered":"
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ALTAI BOOKSTORE<\/p>

RETURNS & SHIPPING\u00a0 POLICY<\/h2>

Altai Book Store (ABN: 49 456 133 202),<\/p>

Address: 122 The Ponds Blvd. The Ponds NSW 2769,<\/p>

Email: info@altaibookstore.com.au<\/p>

Phone: 0421 412 909<\/p>

This policy applies to purchases made via altaibookstore.com.au (\u201cCompany\u201d, \u201cwe\u201d, \u201cus\u201d). It is prepared in accordance with the Australian Consumer Law and Privacy Act 1988.<\/p>

1. RETURNS & REFUNDS<\/h3>

1.1 Consumer Guarantees<\/h4>

Under the Australian Consumer Law, customers are entitled to a repair, replacement, or refund for products that are faulty, damaged, or not as described. These rights cannot be excluded.<\/p>

Major Problems: If the product is\u00a0unsafe<\/strong>,\u00a0not fit for purpose<\/strong>, or has a\u00a0major fault<\/strong>, you are entitled to a\u00a0full refund or replacement<\/strong>.<\/p>

Minor Problems: For\u00a0minor defects<\/strong>, you are entitled to a\u00a0repair or replacement<\/strong>\u00a0within a\u00a0reasonable time<\/strong>.<\/p>

1.2 Change of Mind<\/h4>

We may accept returns within 14 days of delivery provided that:<\/p>

The item is unused and in resalable condition.<\/p>

Original packaging is intact.<\/p>

Return shipping costs are borne by the customer.<\/p>

We reserve the right to refuse returns that do not meet these conditions.<\/p>

1.3 Return Process<\/h4>

Customers must contact us with their order number.<\/p>

Approved returns must be sent to the nominated address.<\/p>

Refunds are processed within 5\u201310 business days via the original payment method.<\/p>

Return contact details: info@altaibookstore.com.au<\/p>

Return Address:<\/p>

122 The Ponds Blvd. The Ponds NSW 2769<\/p>

1.4 Non-Returnable Items<\/h4>

Opened or activated digital products<\/p>

Custom-printed items<\/p>

Opened hygiene-sealed products<\/p>

2. SHIPPING POLICY<\/h3>

2.1 Order Processing<\/h4>

Orders are typically processed within 1\u20133 business days.<\/p>

Deliveries are made via\u00a0Australia Post<\/strong>. A\u00a0tracking number<\/strong>\u00a0will be sent by email.<\/p>

2.2 Delivery Timeframes<\/h4>

Australian domestic delivery generally takes 2\u20137 business days, depending on location.<\/p>

2.3 Shipping Fees<\/h4>

Shipping costs are displayed at checkout. Free shipping promotions may apply.<\/p>

Shipping fee is $9.95 standard, free over $100.<\/p>

2.4 Risk & Title<\/h4>

Risk transfers to the customer upon delivery.<\/p>

Please contact us within\u00a048 hours<\/strong>\u00a0for products that are\u00a0damaged on delivery<\/strong>\u00a0or confirmed as\u00a0lost<\/strong>.<\/p>

2.5 International Orders<\/h4>

Customers are responsible for any customs duties or import taxes.<\/p>

\u00a0<\/h3>

\u0130ADE VE TESL\u0130MAT POL\u0130T\u0130KASI<\/h2>

Altai Book Store (ABN: 49 456 133 202),<\/p>

Address: 122 The Ponds Blvd. The Ponds NSW 2769,<\/p>

Email: info@altaibookstore.com.au<\/p>

Phone: 0421 412 909<\/p>

Bu politika, altaibookstore.com.au (\u201c\u015eirket\u201d, \u201cbiz\u201d) taraf\u0131ndan i\u015fletilen \u00e7evrim i\u00e7i sat\u0131\u015f platformu \u00fczerinden yap\u0131lan al\u0131\u015fveri\u015flere uygulan\u0131r. \u0130\u015fbu metin, y\u00fcr\u00fcrl\u00fckteki Australian Consumer Law ve Privacy Act 1988 h\u00fck\u00fcmlerine uygun olarak haz\u0131rlanm\u0131\u015ft\u0131r.<\/p>

1. \u0130ADE VE DE\u011e\u0130\u015e\u0130M POL\u0130T\u0130KASI<\/h3>

1.1 Yasal T\u00fcketici Garantileri<\/h4>

M\u00fc\u015fteriler, Australian Consumer Law kapsam\u0131nda, ay\u0131pl\u0131, hasarl\u0131, eksik veya tan\u0131t\u0131ma uygun olmayan \u00fcr\u00fcnler bak\u0131m\u0131ndan onar\u0131m, de\u011fi\u015fim veya bedel iadesi talep etme hakk\u0131na sahiptir. Bu haklar i\u015fbu politika ile s\u0131n\u0131rland\u0131r\u0131lamaz.<\/p>

B\u00fcy\u00fck Sorunlar:<\/strong> \u00dcr\u00fcn g\u00fcvenli de\u011filse, kullan\u0131m amac\u0131na uygun de\u011filse veya \u00f6nemli bir kusuru varsa – tam iade veya de\u011fi\u015fim hakk\u0131 vard\u0131r.<\/p>

K\u00fc\u00e7\u00fck Sorunlar:<\/strong> K\u00fc\u00e7\u00fck kusurlar i\u00e7in makul bir s\u00fcre i\u00e7inde onar\u0131m veya de\u011fi\u015fim hakk\u0131 vard\u0131r.<\/p>

1.2 Fikir De\u011fi\u015fikli\u011fi (Change of Mind)<\/h4>

\u015eirket, yasal zorunluluk olmaks\u0131z\u0131n, teslim tarihinden itibaren 14 g\u00fcn i\u00e7erisinde a\u015fa\u011f\u0131daki \u015fartlarla iade kabul edebilir:<\/p>

\u00dcr\u00fcn kullan\u0131lmam\u0131\u015f ve yeniden sat\u0131labilir durumda olmal\u0131d\u0131r.<\/p>

Orijinal ambalaj\u0131 hasars\u0131z olmal\u0131d\u0131r.<\/p>

Kargo \u00fccreti m\u00fc\u015fteriye aittir.<\/p>

\u015eirket, uygunluk \u015fartlar\u0131n\u0131 sa\u011flamayan iadeleri reddetme hakk\u0131n\u0131 sakl\u0131 tutar.<\/p>

1.3 \u0130ade S\u00fcreci<\/h4>

M\u00fc\u015fteri, sipari\u015f numaras\u0131 ile birlikte yaz\u0131l\u0131 ba\u015fvuru yapmal\u0131d\u0131r.<\/p>

\u0130ade onay\u0131 sonras\u0131 \u00fcr\u00fcn belirtilen adrese g\u00f6nderilmelidir.<\/p>

Onaylanan iadelerde \u00f6deme, orijinal \u00f6deme y\u00f6ntemi \u00fczerinden 5\u201310 i\u015f g\u00fcn\u00fc i\u00e7inde iade edilir.<\/p>

\u0130ade ba\u015fvurular\u0131 i\u00e7in: info@altaibookstore.com.au<\/p>

\u0130ade adresi: 122 The Ponds Blvd. The Ponds NSW 2769<\/p>

1.4 \u0130ade Kabul Edilmeyen \u00dcr\u00fcnler<\/h4>

A\u00e7\u0131lm\u0131\u015f veya etkinle\u015ftirilmi\u015f dijital \u00fcr\u00fcnler<\/p>

Ki\u015fiye \u00f6zel bas\u0131lm\u0131\u015f \u00fcr\u00fcnler<\/p>

Hijyen etiketi a\u00e7\u0131lm\u0131\u015f \u00fcr\u00fcnler<\/p>

2. TESL\u0130MAT POL\u0130T\u0130KASI<\/h3>

2.1 Sipari\u015f \u0130\u015fleme<\/h4>

Sipari\u015fler genellikle 1\u20133 i\u015f g\u00fcn\u00fc i\u00e7inde i\u015fleme al\u0131n\u0131r ve kargoya verilir.<\/p>

Teslimatlar, Australia Post arac\u0131l\u0131\u011f\u0131yla yap\u0131l\u0131r. Takip numaras\u0131 email ile g\u00f6nderilir.<\/p>

2.2 Teslimat S\u00fcresi<\/h4>

Avustralya i\u00e7i teslimatlar genellikle 2\u20137 i\u015f g\u00fcn\u00fc i\u00e7inde tamamlan\u0131r. B\u00f6lgesel gecikmeler \u015eirket kontrol\u00fc d\u0131\u015f\u0131nda olabilir.<\/p>

2.3 Kargo \u00dccretleri<\/h4>

Kargo \u00fccretleri \u00f6deme a\u015famas\u0131nda a\u00e7\u0131k\u00e7a belirtilir. Belirli kampanyalarda \u00fccretsiz teslimat uygulanabilir.<\/p>

Standart kargo: $9.95 $100 \u00fczeri sipari\u015flerde \u00fccretsiz kargo.<\/p>

2.4 Risk ve M\u00fclkiyet<\/h4>

\u00dcr\u00fcnlere ili\u015fkin risk, teslimat an\u0131nda m\u00fc\u015fteriye ge\u00e7er.<\/p>

Teslimat s\u0131ras\u0131nda hasar g\u00f6ren veya kayboldu\u011fu tespit edilen \u00fcr\u00fcnler i\u00e7in l\u00fctfen 48 saat i\u00e7inde bizimle ileti\u015fime ge\u00e7in.<\/p>

2.5 Uluslararas\u0131 G\u00f6nderimler<\/h4>

Uluslararas\u0131 sipari\u015flerde do\u011fabilecek g\u00fcmr\u00fck vergileri ve ithalat masraflar\u0131 m\u00fc\u015fteriye aittir.<\/p>

\u00a0<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

ALTAI BOOKSTORE RETURNS & SHIPPING\u00a0 POLICY Altai Book Store (ABN: 49 456 133 202), Address: 122 The Ponds Blvd. The Ponds NSW 2769, Email: info@altaibookstore.com.au Phone: 0421 412 909 This policy applies to purchases made via altaibookstore.com.au (\u201cCompany\u201d, \u201cwe\u201d, \u201cus\u201d). It is prepared in accordance with the Australian Consumer Law and Privacy Act 1988. 1. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-7502","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/altaibookstore.com.au\/tr\/wp-json\/wp\/v2\/pages\/7502","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/altaibookstore.com.au\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/altaibookstore.com.au\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/altaibookstore.com.au\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/altaibookstore.com.au\/tr\/wp-json\/wp\/v2\/comments?post=7502"}],"version-history":[{"count":17,"href":"https:\/\/altaibookstore.com.au\/tr\/wp-json\/wp\/v2\/pages\/7502\/revisions"}],"predecessor-version":[{"id":7859,"href":"https:\/\/altaibookstore.com.au\/tr\/wp-json\/wp\/v2\/pages\/7502\/revisions\/7859"}],"wp:attachment":[{"href":"https:\/\/altaibookstore.com.au\/tr\/wp-json\/wp\/v2\/media?parent=7502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}